Get in touch
Two local numbers and one inbox.
Ring the number for your area and a real person who knows it will pick up. If we miss you, we ring back the same working day. Between 17 October and 1 November please leave a message or use the contact form — we’ll come back to you within two working days.
By phone
Whichever is closer to you.
Adlington, Chorley, Anderton & Coppull
Horwich & Blackrod
By email, any time: hello@moorstead.co.uk. We reply within one working day.
Online
Send us a message and get a reference straight away.
A question, a problem with a visit, something damaged, or a request about your personal information — use our contact form. You get an email straight away with a reference number and when to expect a reply, so nothing gets lost in an inbox.
Or book online
Under two minutes, and no phone call needed.
Pick the service, how many hours you want and a start time, and pay securely online. You see the full price before you pay and there is no quote to wait for — the price is simply your hours times the rate — and you’re confirmed straight away. We email you your helper’s name once they’re confirmed, and remind you the day before.
Already a member?
Your balance, your booking link and your options.
Your members’ page shows your credit and when it is due to be used by, has your Book with your credit button, and lets you pause, request Premium’s free gutter clear or get in touch. Enter the email address your membership is under and we’ll email you a private link to it.
Something else
If it isn’t a booking.
To tell us something went wrong, see Complaints or use the contact form — we would much rather hear about it. To ask about joining the panel of helpers, see Work with us. For anything to do with your personal information, see the Privacy Policy. And if you would rather not book online, ring us — we will book you in and send you a secure link to pay by card (or our bank details, if you’d rather pay by transfer) before the visit. Our helpers never take payment at your door.
We’d rather you rang than wondered.
Prefer to talk first? Horwich & Blackrod: 01204 588749 · Adlington, Chorley, Anderton & Coppull: 01257 822489